My experience with with Pacific Northwest Hearing has been life changing to say the least. I’ve called many different hearing places all over Spokane county and only Pacific Northwese Hearing was willing to see me for my particular situation which was needing to have an older set of Starkeys programmed for me. Upon filling out the very thorough questionnaire and the one on one consultation I was administered a hearing test and armed with those results he went to work on my 10 year old hearing aids . He rebuilt my tubes put everything back to gather and began programming them when he put them in my ears and I heard his voice so clear I couldn’t help but cry for I have been in silence for 10 years! After fine tuning them he actually walked me outside to noisy area and taught me how to to operate my hearing aids in different surroundings . He made sure I had no question unanswered and did all of this for an unbelievably low price! Never did I expect the service that I recieved. Compassion , patience and understanding and so much more. I will forever be grateful for what Dr. Jensen has done for me . I dont have the words in my vocabulary to truly express my gratitude. When all others are concerned with selling me a new set of expensive hearing aids that I cant afford this one place was concerned about nothing more than fulfilling my needs not their wallet. Hats off to you!